FAQ

Great question! Everything we make is tallow-based, so you get those benefits whichever product you try. Here are some pointers to help you pick:

• Dry or very dry skin? Try F-Balm, either Original (with frankincense) or Unscented F-Balm. It has a thick, salve-like texture and is full of the benefits of tallow, honey and beeswax. Apply to clean, damp skin for the best results.
• Want a quick daily moisturizer but hate heavy products? Try the Freedom Face Whip. It’s much lighter than F-Balm: a velvety cream made from whipped tallow, jojoba and essential oils. It absorbs quickly and keeps your skin plump.
• Want a go-to body cream? Try the Vanilla Body Butter!

Want to try a few? Our bundles save you money.

We don’t offer samples, because we offer something better: a 30-day money-back guarantee (from delivery) if you’re not happy with your order for any reason. We want you to love it! In the meantime, see what our customers say.

F-Balm is safe for babies over 12 months and for children. It’s generally recommended to avoid topical honey products for infants under 12 months, so we defer to parents on this.

If you’re using F-Balm on your baby or child, patch-test a small amount first to check for sensitivities before using it regularly. If they’re sensitive to scents and oils, Unscented F-Balm may suit them better.

Our Vanilla Body Butter! It has a similar texture to the Freedom Face Whip but is a little firmer, so it massages well into legs, arms and feet. Massage a little into your skin while it’s still damp after a shower or washing your hands.

The vanilla scent is 100% natural and not at all overpowering. It gently lingers on your skin for a few hours after you apply it.

Our tallow comes from independent Canadian ranchers. It’s grass-fed AND grass-finished, non-GMO and hormone-free, and triple purified to minimize any beefy smell while keeping the key nutrients. Learn more about our ingredients and how we make our products.

F-Balm: A little goes a long way, so a tin usually lasts several months, depending on how much you use. The shelf life is at least 12 months. It can still be used after that, but we recommend using it within 12 months for the best results.

Freedom Face Whip: Use within 6–8 months for the best results.

We hear from lots of customers with sensitive, dry and patchy skin who say our products have made a huge difference for them. Everyone’s skin is different, so if you’re managing a skin condition, check with your doctor first.

Always patch-test a small area before a full application. If that goes well, go ahead! For very sensitive skin, start with Unscented F-Balm, and follow our how-to guide for the best results.

Our message for freedom was inspired by the Canadian freedom convoy that took place during Covid in the winter of 2022 in response to the unethical mandates put forward by government officials and public health. A free and healthy society demands protection for the sovereignty of families and individuals against forceful and unethical mandates from government, schools, employers and public health officials, it is our mission to uphold and protect this sovereignty, with our products and our message.

Read more in our story and our values.

We’re based in Ontario, Canada, where we make all our products with a small team of family and friends. Meet the team.

Not yet. We only sell online right now, but we have plans for an in-person store in the future!

No. We don’t permit reselling of The Tallowed Truth products on Amazon or any other online storefront. Unauthorized listings may be removed for trademark infringement.

• Canada and the USA: $5 flat rate.
• Express (Canada only): $20 CAD flat rate.
• Outside North America: $20 CAD flat rate.

International shipping fees don’t include duties and taxes, which are set by your country’s customs and paid on delivery.

Most orders ship within 48 business hours. Weekends and holidays aren’t included.

• Standard (Canada and USA): usually 3–9 business days. Ontario orders can arrive in as little as 2.
• Express (Canada only): 1–2 business days after it ships.
• International: usually 7–12 business days, plus any customs delays.

You’ll get an email with tracking once your order ships (check your junk folder). See how we pack and ship your order.

If your order takes longer than our listed shipping times, message us with your order number and we’ll discount it 10%. If it arrives damaged, contact us with photos of the package and product and we’ll be in touch within 48 hours with a solution. If an order is returned to us by the shipper, we’ll resend it free of charge.

You can also add $2 Shipping Protection at checkout, which covers lost or damaged packages even when it isn’t our fault.

We’ll do our best, but we can’t guarantee changes or cancellations once an order is placed. Contact us as soon as possible and we’ll see what we can do.

If you’re not 100% happy with how your skin feels (or for any other reason), even after one use, contact us within 30 days of receiving your order for a refund or a replacement. We’ll confirm we’ve got your request within 48 hours.

Read the full refund policy.

Log in to your subscription account to manage your subscription. If you get stuck, contact us and we’ll help.

F-Balm is a natural balm made with just five ingredients: grass-fed and finished tallow, raw honey, extra virgin olive oil, beeswax and organic frankincense. Tallow is remarkably close to the oils your skin makes on its own, so F-Balm moisturizes deeply and helps repair and strengthen your skin barrier.

Read our full guide to using F-Balm.

Yes. F-Balm is designed for all skin types and works with your skin’s natural lipids. We still recommend patch-testing a small area first, especially if you have sensitive skin or a bee-product sensitivity.

Apply it to clean, damp skin. Start once a day at night for the first week, then move to morning and night. F-Balm is the ‘cream’ step in your routine, so it goes on last to lock everything in.

If your skin feels sticky or greasy, you’re probably using too much or need a little more water. Our how-to guide walks through it step by step.

Absolutely. It works on your face, body, hands, elbows, heels, lips, cuticles, even tattoos. Massage a small amount into damp skin. Applying before bed gives it lots of time to absorb, so you wake up to soft, supple skin.

Not at all. Our tallow is triple purified, which removes most of the ‘beefy’ smell you might have noticed with other tallow brands.

F-Balm comes in four scents, all made with organic essential oils: Original (a light frankincense scent), Lavender, Orange Vanilla, and Unscented F-Balm, which smells faintly of honey.

Yes. Apply it after serums and before sunscreen during the day, or as the final step at night. Niacinamide pairs well with it. Stick to 1–2 water-based products underneath to avoid build-up. See the full routine.

Yes, it makes a great base. Here’s how:

1. Warm a small amount between your fingers. Add a drop of water if it feels a little thick.
2. Apply it as your moisturizer (after any serums) and massage it in.
3. Let it absorb for 5–10 minutes, then do your makeup. It works as a moisturizing primer and gives you a glowy finish!

Open tins are fine at room temperature, and even in a humid bathroom for easy use. Keep them away from heat (it can melt) and very cold spots (it gets harder to spread). Unopened tins can go in a cool, dry place, the fridge or even the freezer. Keep all tins out of direct sunlight.

Cold-pressed, organic, extra virgin olive oil from Tunisia.

Yes. We use raw, local, small-batch honey that’s never heated to pasteurization temperatures, so it keeps all its natural nutrients and benefits.

Non-synthetic, organic frankincense essential oil sourced from India. It’s kosher and halal certified, GMO-free, vegan and gluten-free.

Beeswax is a natural emollient. It helps your skin hold on to moisture and forms a light protective layer, so the tallow, honey and olive oil can do their work. Read more about all our ingredients.

Freedom Face Whip is a light, airy cream that absorbs quickly. It’s perfect if you want a daily moisturizer with the benefits of tallow but without any heaviness or grease. The texture is like whipped, silky icing.

F-Balm has bee ingredients (raw honey and beeswax). They add extra benefits, but they also make it thick and dense, so a little goes a long way.

Freedom Face Whip is just tallow, jojoba oil and a light blend of essential oils, so it’s much lighter, with a silky, creamy texture. It’s still nourishing, but it doesn’t have the honey and beeswax benefits of F-Balm.

The Summer Scent has a fresh, breezy citrus scent that fades soon after you apply it, with no synthetic fragrance.

We don’t use chemical stabilizers or preservatives in our Face Whip, so it’s affected by temperature changes and bumps in transit. On its way to you it can get shaken around and shift in the jar, so it may look lopsided or have a ‘gap’.

Don’t worry: it doesn’t affect how well it works, and you’re not missing any product. We fill and weigh every jar to make sure they’re all the same.

Questions? Email us at support@thetallowedtruth.com and we’ll help you out!

We make our soap bars the traditional way and let it cure for 3–4 weeks. What makes soap cleanse is lye (sodium hydroxide and water). Once the soap has cured, no lye remains, just gentle, skin-loving soap.

Many modern soaps speed things up with chemical and synthetic bases and artificial fragrance, made today and ready tomorrow. We know the good stuff takes time.

Our soap bars work on your hands, body, hair and face. For a gentler, more natural face cleanser, try Lavender or Unscented, and see how to cleanse before F-Balm.

To use as shampoo: lather the soap and rub it on your wet roots until there’s enough to massage into your scalp. Rinse, then let it dry or follow with your favourite natural conditioner.

No. Our soaps are 100% natural, so their scent comes from pure organic essential oils, which are naturally milder than synthetic fragrances. The scent is soft and won’t linger long after washing. The Unscented soap has no essential oils, which makes it perfect if you’re sensitive to oils or scents.

Field Balm is a tallow-based tick and bug balm made with a special blend of natural oils.

Anyone who loves the outdoors! Because of its strong blend of essential oils, it’s not recommended for pets or children under three.

No. Field Balm isn’t recommended for pets because of its strong essential oils.

• Apply: a thin, even layer on moisturized skin before going outside: neck, torso, ankles or any other exposed area.
• Reapply: every 2–4 hours, when the scent starts to fade, or after sweating or long periods outdoors.

A woodsy scent with a hint of citrus. It smells clean and natural and, most importantly, does NOT smell like traditional bug spray.

Our Vanilla Body Butter is a creamy body moisturizer made with grass-fed and finished tallow, jojoba oil and real vanilla. Apply it to damp skin after a shower or before bed, and it should keep your skin soft and supple for a few days.

The textures are actually really similar! There are a few key differences:

• Freedom Face Whip is a little thinner, so it’s gentle enough for delicate areas like under your eyes. The Summer Scent is made with light essential oils that have skin benefits and only a faint scent, so it’s perfect as a face cream.
• Vanilla Body Butter is a little firmer, which makes it ideal for your body. Pure vanilla gives it a subtle, sweet scent that lingers after it’s absorbed.